Shipping Policy
CHAPTER I: Preliminary
Interpretations:
(a) Order Value (Gross) Total of the quantity of the product multiplied by specified price of the product for all such products selected in the shopping cart at the time of checkout.
(b) Select products: Products that customer of the online store has interest in buying which is represented by the product selection in the ‘Shopping Cart’ of the website.
CHAPTER II: SHIPMENT
I. Shipments within India:
1. Shipping Charges would be charged at actuals for any shipping address within India.
2. Mode of Shipment: Shipment would be done by the most convenient and effective courier service, which would be selected depending on the destination where the shipment needs to be sent. A Tracking Number would be provided via-email if and when it is provided by the courier services. Selection of the courier service is at the complete discretion of Dhanashree Gruha Udhyog.
3. Any special shipping instructions pertaining to a particular order would be sent to the customer via e-mail to customer’s email address as provided by the customer at the time of placing the order.
4. Delivery time will be 2-3 days for Metro Cities and 4-5 days in tier 2 cities and rest of India.
4. For any shipping related inquiries please contact our customer care number between 10:00 AM India Standard Time (IST) to 6:00 PM IST.
II Shipment in Rest of the World:
1. Shipping Charges would be charged at actuals for any shipping address outside India.
2. Mode of Shipment: Shipment would be done by the most convenient and effective courier service, which would be selected depending on the destination where the shipment needs to be sent. A Tracking Number would be provided via-email if and when it is provided by the courier services. Selection of the courier service is at complete discretion of Dhanashree Gruha Udyog
3. Any special shipping instructions pertaining to a particular order would be sent to the customer via e-mail to customer’s email address as provided by the customer at the time of placing the order.
4. For any shipping related inquiries please contact our customer care number between 10:00 AM India Standard Time (IST) to 6:00 PM IST.
Customer Care Number : (+91) 7506723080 / (+91) 9619154140
Email – sales@dhanashreefoods.com